Bekey – Netkey

Worked closely with product and platform architecture teams to complete re-design of the complex access control platform and its architecture principles. Transferring from “tech oriented” to “user centered” design principles.

01. Project intro (Before)

Initial platform design was created by a technical team, based on feature requests from product leads. Result was a solid product with good technical architecture, but it had a bit clumsy UI and confusing UX. It was used by a lot of customers to manage users’ roles and permissions, view logs, manage physical devices.

02. Process

Challenges: One of the most essential challenges was a need to support a lot of separate modules, and to build re-design process the way it will be possible to migrate platform to the new design seamlessly.

Solution: While results of comprehensive UX and information architecture audit indicated the need of core changes to the platform design. But there was found a good balance behind each design decision to make platform design:

  1. Have a significant UX improvement
  2. Feasible in technical constraints
  3. Consistent across all the modules
  4. Re-usable for future needs.

03. Outcomes

  1. Comprehensive modules structure and navigation review
  2. Unified components re-used across all the modules (design system)
  3. Significant improvements for table view pages and filtering.
  4. Universal solution for multi-section objects editor.